Your digital life, simplified. Your cash, accessible.

ATM Cashout Banner

master your
money effortlessly

Your digital life, simplified. Your cash, accessible.

ATM Cashout    

Mixx offers more than just digital transactions. We give you seamless access to your cash, making your financial life easier and more convenient.

Withdraw funds anytime from over 350 Umoja and TCB bank ATMs nationwide. Whether for everyday expenses or unexpected needs, Mixx ensures your money is always within reach.

Please Note  

  1. The one-time password (OTP) is valid for five minutes only. It is recommended to initiate the withdrawal process when you are near an ATM. 
  2. Standard cash withdrawal fees apply.  
  3. The minimum withdrawal amount is TZS 10,000. 
  4. The maximum amount is TZS 400,000. 

User Guide

Through your phone - Mixx Super App

  • Dial *150*01#
  • Select 7: Financial Services
  • Select 5: ATM Cashout
  • Select 2: ATM Cashout
  • Choose the bank you want to withdraw money from
  • Enter Amount
  • Enter your Mixx PIN to confirm.
  • You will receive a message with a one-time password (OTP) on your phone.

At the ATM - bank side

  • Select Cardless Withdraws
  • Select Mixx 
  • Enter your Mixx phone number in the format (07XXXXXXXX or 06XXXXXXXX)
  • Enter the One-Time Password (OTP)
  • Transaction completed. Receive your money.

Please Note  

  1. The one-time password (OTP) is valid for only five (5) minutes. It is advised to start the cash withdrawal service when you
    are near an ATM.
  2. Standard cash withdrawal fees will apply.
  3. The minimum amount for ATM withdrawal is TZS 10,000.
  4. The maximum amount for ATM withdrawal is TZS 400,000.
Mixx By Yas logo

Get the Mixx Super App and enjoy the simplest, fastest, and most convenient mobile money transactions

Frequently Asked Questions

Find solutions fast. Get the most out of your mobile money experience.
What are the fees for withdrawing money using an ATM?

The fees for ATM withdrawals are exactly the same as withdrawing money from an agent.

Tariffs and charges applicable when Mixx ATM Cash Out Services:

Customer ATM Charges Table
From (TZS) To (TZS) S/C Govt Levy Customer ATM Charges
10,000 14,999 1,450 102 1,552
15,000 19,999 1,450 195 1,645
20,000 29,999 1,850 672 2,522
30,000 39,999 1,850 770 2,620
40,000 49,999 2,350 1,050 3,400
50,000 99,999 2,700 1,435 4,135
100,000 199,999 3,650 1,771 5,421
200,000 299,999 5,300 2,058 7,358
300,000 399,999 6,500 2,450 8,950
400,000 400,000 7,000 2,879 9,879

The one-time password will expire, and your funds will be returned to your Mixx account along with the service fee.

You do not need to register to use this service. The ATM cash withdrawal service is available to all Mixx users.

No, all you need is your registered Mixx number and sufficient balance in your Mixx account.

Yes, your Mixx details are securely protected when using ATM withdrawal services according to Mixx service guidelines

The 6-digit one-time password can only be used for one transaction. Each time you wish to withdraw money, you will receive a new one-time password. There’s no need to remember this number once it’s used

The one-time password or your Mixx PIN should not be shared with anyone else for the security of your Mixx account.