Be part of our team, earn commissions, and grow your business with our dedicated support

wakala

master your
money effortlessly

Be part of our team, earn commissions, and grow your business with our dedicated support

Join our Wakala Comunity

Mixx Retail-Agent

A retail agent authorized by Mixx operates as a business entity, empowered through a trusted super-agent to offer comprehensive Mixx services. These agents serve as local points of contact, enabling users to easily access and perform financial transactions within the Mixx ecosystem.

To Be a Mixx Retail-Agent the following KYC Documents are needed

National Identity card

Valid business license

Business TIN

Contract

Business capital of not
less than one million

Please note

  1. For a company or business name, additional documents will be needed.
  2. The Agent Line is Free, Not for Sale.”
  3. Agency registration is done by super-agent of the relevant area
  4. If you need to become an agent, visit our stores to get contact information for the super-agent and procedures.

Other Business Opportunities for Wakalas

Buy LUKU

Buy TUKUZA

Buy Tickets

Agency banking

Get airtime and amazing packages.

Government payments

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Get the Mixx Super App and enjoy the simplest, fastest, and most convenient mobile money transactions

Frequently Asked Questions

Find solutions fast. Get the most out of your mobile money experience.
How much does an Agency Line cost?

No, the Agency Line is free, all you need is some initial capital.

The agent’s commission is paid at the beginning of each month.

Simply attend the conferences and special training activities organized by Mixx and Yas. Details about upcoming events are usually shared through our communication channels.

Dial *150*01# to see the last 10 transactions.
Dial *150*01# to view your super-agent details.
Yes, you can request float or cash by dialling *150*01#
Yes, you can request work stationaries using *150*01#
To get instant cooperation, dial 101 through your agent line. Service but when you receive a call from 100, please pick up. This is our customer service team.
The providers include Super-Agents, Banks, and Aggregators.

Mistakes in transferring money happen, but it is important to call customer care immediately on 101 for agents and 100 for regular customers. If the money sent is not released, Mixx may return the money to the sender.

Most of the time, the SMS confirmation comes within a few minutes after making the transaction, sometimes there is a network problem that can cause the SMS not to be returned or delayed, if the confirmation is delayed by more than 10 minutes, you should call customer care on 101 for agents and 100 for regular customers.
When you see that the network is down, please avoid doing any activities until the network is fine.
The first thing you need to do is call customer care on 101 for agents and 100 for regular customers and report that the line has been lost. The operator will ask the customer several questions to verify ownership of the line and after verification, the operator will close the account.
An agent can send from 3,000,000/= down at a time to a client. An agent can transfer any amount to the recipients based on their capital or turnover in their area. An agent can hold the amount of money based on the level/tier assigned to him, the minimum level is to hold up to 20 million from Retail-Agent wallet.
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